Jun 23, 2025
When you apply for a personal loan, you have several options—like whether to apply from the comfort of your home or in person at a bank.
Online banks may provide greater access and ease for borrowers who are pressed for time, live in remote areas, or do not want to visit a branch. You may find that your local bank or credit union, though, offers more personal help, as well as a range of financial products.
Whether you decide to apply for a personal loan online or in person, lenders will ask for similar details. To make the process easier, it’s a good idea to prepare ahead of time.
First, make sure you know what you want to do with the money you’re borrowing. Also ask yourself how long you will need to pay it back. Are you combining higher-interest debts to save on interest? Are you fixing up your house? Or do you need the funds to cover an unexpected expense, like repairing your car?
If you’ve applied for a loan in the past, you are likely familiar with the documents you need. Lenders require several documents to verify your identity and assess your creditworthiness:
If you plan to use the loan for debt consolidation, the lender may also require balances and account numbers from each creditor.
You may feel more comfortable dealing face-to-face with a familiar staff member at your local branch. Since they already have your personal information on file, it may make things a little easier. You might also prefer the security of knowing who is handling your documents and your loan.
Having an existing relationship with your local bank may also help with the loan. For example, you may qualify for a lower rate even if your credit score is less than ideal. In addition, your bank might be able to offer a specific loan program that fits your needs.
However, applying for a loan in person may take longer and involve multiple steps. You may need to schedule a time to complete your application. Or you may wait longer to get approved compared with an online process. If the loan officer asks for more documents, it might require another visit to the bank.
Bottom line? Choosing to apply for a loan in person works well if you’re able to visit your bank or credit union during regular business hours and aren’t in a rush to receive your loan.
Most online lenders offer a streamlined application process. This might result in a speedy approval and payout of loan funds, often in just a few days. At Discover® Personal Loans, for example, funds can be sent as soon as the next business day after your acceptance.
Discover Personal Loans also lets you find out your rate and monthly payment in just minutes with our check your rate tool, and there’s no impact to your credit score. To get started, simply enter the loan amount and repayment term you want.
As with those physical branches, there can also be benefits to having an existing relationship with an online lender. The majority of Discover cardmembers get a better interest rate on a personal loan than non-cardmembers, for instance.
Pros |
Cons |
|---|---|
Convenient and accessible |
Interactions are not face-to-face |
Streamlined application process |
Possible concerns about security |
Ability to compare loan offers |
Limited options to negotiate repayment terms |
24/7 customer service (with some lenders) |
Lower rates might not be available |
May have approvals and funding |
Managing the loan is online or through call center |
Online lenders typically provide several resources to answer borrowers’ questions. At Discover, you can review a list of frequently asked questions about the application process. Or if you prefer, you can talk with a U.S.-based loan specialist who will explain your options and help you complete your application.
The online experience may offer more convenience depending on your schedule. If you can’t (or don’t want to) take time from your workday to apply for a personal loan in person, an online lender may be the right solution for you. Online lenders can save you time and travel, especially in remote areas with fewer bank locations.
Whether you want to apply online or in person, you should take the time to shop around for the right personal loan.
The process may include comparing costs, repayment terms, and terms and conditions to ensure that the loan fits your situation and offers you the best value. For your convenience, we have a personal loan calculator to help you estimate your monthly payments and identify the best repayment term for you.
It’s also important to consider other factors. This may include the lender’s reputation, the security of your information, and reviews from customers.
Many lenders provide knowledgeable and helpful loan specialists you can speak with to answer questions and address your concerns. In fact, one Discover Personal Loans customer wrote in March 2025: “My experience with the loan process was absolutely fantastic! The application was straightforward, and the approval was swift. The customer service was exceptional, and I felt well-supported throughout the entire process. I highly recommend their services for anyone looking for a hassle-free loan experience!”*
Whether you choose to apply for a personal loan online or in person, make sure to ask the important questions. Have your lender explain the repayment terms and other loan conditions, like whether there are any fees you must pay up front.
Discover Personal Loans strives to make your online loan application process convenient, easy, and fast. With Discover, you can see what your loan rate and set regular payment could be before you apply with no impact to your credit.
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