Password & User ID Strength

A strong password and user ID should be easy for you to remember but hard for someone else to guess.

User ID Requirements:

  • 6-16 characters
  • Must not look like your card account number or social security number
  • Can include special characters except for (`) (‘) (“) (\) and spaces
  • Not case sensitive

User ID Strength Indicator

How strong is your User ID? Test it here.

User ID Strength
Need Help?

(Must be 6 to 16 characters, is not case sensitive, and can include special characters except for (`) (‘) (“) (\) and spaces)

Password Requirements:

  • 8-32 characters
  • Contains at least 1 letter and 1 number
  • Must not match User ID
  • Case sensitive, and can include special characters
  • Consider using a longer, multi-word passphrase

Password Strength Indicator

How strong is your password? Test it here.

Password Strength
Need Help?

(Must be 8-32 characters and have at least 1 letter and 1 number. Your password is case sensitive and can also use all special characters.)

Additional Login Tips:

  • Avoid using personal information such as family or pet names, your birthday, address, or social security number
  • Use different logins across banking, email, and social media accounts
  • Consider changing your user ID and password frequently

Login Security Guidelines

Use different user IDs and passwords across your online banking institutions, email and social media accounts. If an unauthorized user gains access to your login credentials, he/she may try to use them to get into other banking institutions.

There are three main areas to use different login credentials:

  • News sites, social networks and sites that don't store your financial data
  • Online shopping sites that may store your credit card number
  • Financial services sites like Discover.com

Inactivity Log Out

Worried you forgot to log out? Discover will log you off after a period of inactivity. This prevents you from accidentally staying logged in on a public device.

Need Help Now?

Need Help Now?

Report Suspicious Emails or Text Messages

Please forward any messages that concern you to
emailwatch@discover.com

Report Suspicious Activity

Lost or Stolen Card
1-800-347-0213

Fraudulent Activity
1-866-240-7938

Sign up for Alerts

Stay informed with account alerts

Contact Us

Email us securely or call
1-800-DISCOVER
(1-800-347-2683)