Customer Service

Reach us by phone, email, fax or mail

 


Email

For specific questions about your account or application, log in and send us a secure message.

 


Phone

Our knowledgeable Student Loan Specialists are ready to help you anytime 24/7...

1-800-STUDENT (1-800-788-3368)
801-619-2550 (outside Canada/US)

 

Military Servicemembers SCRA Benefits
1-844-DFS-4MIL (1-844-337-4645)
anytime 24/7

801-451-3730 (outside Canada/US)

TDD
1-800-223-5614

 


Fax

You can reach us by fax.

Note: We are unable to accept applications and promissory notes by fax.

1-224-813-5195

Online Document Upload

Upload your documents securely from anywhere, anytime. You have two ways of uploading documents:


Payments

Discover Student Loans
PO Box 6107
Carol Stream, IL 60197-6107


Overnight Payments
Attn: Lockbox Operations 6107
2012 Corporate Lane, Suite 108
Naperville, IL 60563


More Information
Payment Methods
Deferment Options
Rewards for Good Grades
Auto Debit Reward
Graduation Reward


Other Mail

Application Documents
Discover Student Loans
Customer Service
PO Box 30947
Salt Lake City, UT 84130-0947

General Correspondence
Customer Service
PO Box 30948
Salt Lake City, UT 84130-0948

Special Delivery (FedEx, UPS, etc.)
Discover Student Loans
Customer Service
5420 W 1730 S
Salt Lake City, UT 84104


Suspicious Activity

If you believe that you have received a fraudulent email, forward it to emailwatch@discover.com. A Customer Service Representative can verify it.

If you are worried about your account security, please call our Fraud Unit at 1-800-DISCOVER (1-800-347-2683) immediately.