Discover card help center

Contact us any time

Our U.S.-based credit card specialists are here to help.

Have a question about your account? Log in to view our full FAQ page to assist you.

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Message a U.S. -based agent to get your questions answered.

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U.S. 1-800-DISCOVER
1-800-347-2683 (English/Español)
We're available to help you 24 hours a day*.

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OUTSIDE U.S. 1-224-888-7777 (English/Espanol)

Hearing/Speech Impaired
Dial 711 (Relay Service)

*You can reach a live agent anytime by calling 1-800-347-2683. Certain specialized customer service agents may not be available 24/7.

Payment addresses

Payment addresses are based upon your current address. Please review the address listed on your periodic statement to ensure your payment is received at the correct location.

 

PO Box 6103 Carol Stream, IL 60197-6103
PO Box 45909 San Francisco CA 94145-0909
PO Box 70176 Philadelphia, PA 19176-0176
PO Box 71242 Charlotte NC 28272-1242

Customer service - general inquiries

Discover Financial Services P.O. Box 30943 Salt Lake City, UT 84130-0943

Customer Service Frequently Asked Questions

You can contact Customer Service when traveling outside of the U.S. by calling (country code) +1-801-902-3100. This number also appears on the back of your Discover Card. Please be sure to retain this number with your travel documents. You also can report your card lost or stolen online. Please click the link to report your card lost or stolen.

 

Report a Lost or Stolen Card

You can reach a live agent anytime by calling 1-800-347-2683. Certain specialized customer service agents may not be available 24/7.

For quality assurance purposes, Discover may monitor and/or record telephone calls between you and Discover account managers, including but not limited to calls Discover makes to collect debts.

You must log in to initiate a live chat.

Yes, you can contact Customer Service online with a secure message or a live chat.