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Our belief statement

We believe that our diverse perspectives and experiences make us stronger and better able to help our customers, employees, and communities achieve brighter financial futures. And we believe that all—regardless of race, ethnicity, gender identity, sexual orientation, disability, veteran status, religion, or age—should feel valued, have a sense of belonging, be treated equitably, and enjoy the freedom to be themselves.

Diversity, Equity, and Inclusion (DE&I) and Social Impact are at the core of Discover®. These are not extracurricular activities but are integral aspects of the work we do.

Jonita Wilson
Chief Diversity Officer

Our North Star Goals

We set these aspirational North Star Goals to help us make real, meaningful change. We are determined to achieve these within the next three years.


Foster a diverse and equitable workforce that is reflective of the customers and communities we serve


Establish and monitor equity measures to identify and address potential biases, which will improve recruiting, retention, and internal mobility


Achieve and maintain equally strong employee inclusion across all identity groups by 2024

Our highlights

We’re proud of the progress we’ve made toward our North Star Goals in the past year.

Increased women Directors population
Strengthened pipeline of People of Color (POC)1 to management levels
Increased Black and Hispanic representation at nearly all levels

Established a measurement system that helps us assess potential equity gaps in our talent processes

Increased Inclusion Index score by 3 points, achieving a score of 80/100 or above for all identity groups

Our accomplishments

For more information about DE&I at Discover, download the Social section from our 2022 ESG Report. You can also download last year’s DE&I Report.

Download Social Section
Updated 05/15/2023

1 POC is defined as People of Color; POC comprises all races/ethnicities in the United States that are not categorized as White/Caucasian.