California Consumer Privacy Act (CCPA) Transparency Report

California Consumer Privacy Act (CCPA) Transparency Report


The data below reflects all requests received from verified California residents during the reporting period in accordance with Section 7102 of the California Consumer Privacy Act Regulations.  As a financial institution, certain personal information is exempt from rights afforded under the CCPA and requests may be denied.


Reporting Period

January 1, 2023, to December 31, 2023

Delete Request Metrics

115 Requests were received

42 Requests were complied with*

73 Requests were denied

Correction Request Metrics

13 Requests were received

12 Requests were complied with

1 Request was denied

Access/View Request Metrics

57 Requests were received

34 Requests were complied with

23 Requests were denied

Sale Opt-out Request Metrics

Sharing Opt-out Request Metrics

Discover does not sell personal information

1044 Requests were received

1044 Requests were complied with

0 Requests were denied

Limit Request Metrics

Not Applicable


The Sensitive Personal Information we collect, use, and disclose is done so to provide goods and services you requested, thus we cannot limit the use of your Sensitive Personal Information.

Median Number of Days to Respond


* Only eligible personal information has been deleted

^ Excludes the time to respond to Sharing Opt-outs as they are processed within the same day