Discover + Capital One FAQ: Personal Loans
Get all the important information about our merger right here. All answers are current as of May 18, 2025.
On May 18, 2025, Discover Bank merged into Capital One, N.A. We’re now one company under Capital One. The Discover brand and your Discover account are not going away.
Yes. Everything regarding your loan and how you manage it stays the same. Your loan terms and account number haven’t changed.
Yes, continue to manage your account using your existing user ID and password at Discover.com and the Discover mobile app.
Keep making payments as you currently do online, by phone, or by mail to the same address on your billing statement. If you are enrolled in automatic payments to pay your Discover Personal Loan, your payments will continue to be processed on the same schedule.
Keep managing your Discover and Capital One accounts as usual. Note: Discover benefits do not transfer to your Capital One account, and Capital One benefits do not transfer to your Discover account.
If you have any questions about your Discover loan, reach out like you usually do at Discover.com, in the mobile app, or by phone. For all other Capital One products, please continue to contact Capital One servicing for questions about that account.
Yes, we’re still looking out for your personal information. Your security stays a top priority.
Safeguard your account: scammers who claim to be Discover or Capital One may contact you asking for sensitive information. Remember, we won't contact you about these changes asking you to provide us with sensitive information such as your account number, password, or a one-time code. If ever in doubt, please call us directly.
For more tips on how to avoid scams, visit our scam protection page.
Your application will move forward following the same process.
No, continue to pay according to your current repayment program.
You can bookmark this page and check back for new information.
Also, make sure your contact information and alerts settings in your account are up to date so you get communications from us.
Still have questions? Our same friendly customer service is here to help by phone or online chat.