YOUR PRIVACY CENTER
Your online privacy
We may interact with you in a variety of ways online. From Discover websites, to our mobile apps, online services and presence on social media sites—this Online Privacy Statement covers how Discover Financial Services treats your information.
Online Privacy Statement
How Long We Retain Your Data. We may keep personal data as long as necessary or relevant for the practices described in this Online Privacy Statement or as otherwise required by law. Actual retention periods vary depending on particular services and products. The criteria we use to determine the retention periods include the following:
- personal data are needed to provide our services and products as described in this Online Privacy Statement (e.g. to provide access to websites and mobile applications);
- personal data are needed for auditing purposes;
- personal data are needed to troubleshoot problems or to assist with investigations;
- personal data are needed to enforce our policies; and
- personal data are needed to comply with legal requirements.
Regulations require all financial institutions to obtain, verify, and record information that identifies each person for whom we open or have established an account. It is the policy of Discover that our records reflect our customer’s name, physical address, date of birth, and social security number. With respect to records such as customer applications, account statements, and payments on the account, Discover generally retains those records for a minimum of seven years.
These Online Services are not intended for children. Our Online Services are meant for adults and are not directed to children. We do not knowingly collect personal information from children under 13 without permission from a parent or guardian. If you are a parent or legal guardian and think your child under 13 has given us information, you can e-mail us at firstname.lastname@example.org. You can also write to us at Discover Financial Services, Attn: ECP Privacy Operations, P.O. Box 795, Deerfield, IL 60015 USA. Please mark your inquiries "COPPA Information Request."
We use standard security measures on our Online Services. To protect your personal information from unauthorized access, we use security measures that comply with federal law, including computer safeguards and controls. However, the Internet is not 100% secure. We cannot promise that your use of our Online Services will be completely safe. We encourage you to use caution when using the Internet, for example, do not use our Online Services on jailbroken or rooted devices and do not share your passwords.
We store information in the United States (U.S.). If you live outside of the United States, you understand and agree that we may transfer your information to the U.S. Our Online Services and associated practices are subject to applicable U.S. laws.
Our Online Services may link to third-party services or apps that we do not control.
We may update this Online Privacy Statement at any time.
This Privacy Statement is effective 1/14/2019. We may change our Online Privacy Statement from time to time. We will notify you of any material changes as required by law, such as by posting the revised privacy statement on this page with a new "last updated" date. Please check the Website and Mobile App periodically for updates. This Privacy Statement was last updated on 1/14/2019.
Feel free to contact us if you have any questions.