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FAQs

ShopDiscover (Cashback Bonus)

ShopDiscover (Miles)

ShopDiscover (Cashback Bonus)

What types of cards are eligible for ShopDiscover offers?

These offers are valid for all Discover Credit Cards that offer a rewards program.Back to Top

Do I have to sign up to take advantage of a ShopDiscover offer?

You need to log in or register for the Account Center to see all the ShopDiscover offers--you can log in or register right from the ShopDiscover page. Then just link to the retailer's website from the ShopDiscover section and use your Discover Card.Back to Top

Why do I need to be logged in or registered with the Account Center to see all the ShopDiscover offers?

You need to be registered and logged into the Account Center to see all ShopDiscover offers because we only provide these special offers to our cardholders.Back to Top

Do I have to link the retailer from ShopDiscover to get these offers or can I go directly to the retailer's website?

To get these offers, you'll need to link to the retailer's website from ShopDiscover and pay with your Discover Card.
To start shopping:

  • Log in or register at the Account Center
  • Browse offers
  • Read the retailer's Terms and Conditions for the offer
  • Visit the retailer's website, using the button on each page, to begin shopping
Back to Top

What are the retailer's Terms and Conditions?

The retailer's Terms and Conditions provide the details of the offer. For example, certain brands or product categories may not be included in the offer, or you may not be able to purchase gift cards or certificates. Please read the retailer's Terms and Conditions before you shop.Back to Top

When I make a purchase, do I get up to 1% Cashback Bonus in addition to the ShopDiscover offer?

Yes, unless otherwise provided in the offer.Back to Top

Can I use the Cashback Bonus I earn from my ShopDiscover purchases just like my regular Cashback Bonus??

Yes. You can redeem your Cashback Bonus earned through ShopDiscover just like your regular Cashback Bonus.Back to Top

How long will it take to get the Cashback Bonus for my ShopDiscover purchase credited to my account?

Your Cashback Bonus will be credited to your account within eight weeks of the product shipment date, or within eight weeks of a completed cruise or hotel stay date. For example, if your item is out of stock and is shipped to you at a later date, you will receive your Cashback Bonus within eight weeks from the product shipment date. If you purchase a cruise or a hotel stay, you will receive your Cashback Bonus within eight weeks from the time you took the cruise or stayed at the hotel.Back to Top

What if my Cashback Bonus isn't showing up in my account?

Please call us at 1-800-DISCOVER (1-800-347-2683) if you haven't received your Cashback Bonus within eight weeks of your order shipping, completed cruise or hotel stay.Back to Top

Why does the Cashback Bonus earned through ShopDiscover not match my charged amount?

Some items or services are not eligible for Cashback Bonus, and the excluded items can vary by merchant. Items typically excluded are: taxes, shipping, installation and service fees, gift wrapping, and gift cards. Please refer to individual merchant pages on ShopDiscover for exclusions.Back to Top

Why isn't my favorite retailer listed? Why don't I see more retailers?

We're constantly working to add even more top online retailers and special offers. With over 200 top online retailers already available, we hope you'll look for a similar retailer that meets your needs. Please check ShopDiscover often to see what's new.Back to Top

What if there is a problem with my order such as a shipping or merchandise error?

Please start by contacting the retailer directly. Each ShopDiscover Partner is committed to the highest level of customer service. We've chosen to work with these retailers because of their record of quality and trustworthiness. In the unlikely event that you don't receive the merchandise you ordered and you're unable to resolve the issue to your satisfaction, please contact us at 1-800-DISCOVER (1-800-347-2683) or log in or register at the Account Center to dispute the charges.Back to Top

ShopDiscover (Miles)

What types of cards are eligible for ShopDiscover offers?

These offers are valid for all Discover Credit Cards that offer a rewards program.Back to Top

Do I have to sign up to take advantage of a ShopDiscover offer?

You need to log in or register for the Account Center to see all the ShopDiscover offers. You also can log in or register right from the ShopDiscover page. Then just link to the retailer's website from the ShopDiscover section and use your Discover Card.Back to Top

Why do I need to be logged in or registered with the Account Center to see all the ShopDiscover offers?

You need to be registered and logged into the Account Center to see all ShopDiscover offers because we only provide these special offers to our cardholders.Back to Top

Do I have to link the retailer from ShopDiscover to get these offers or can I go directly to the retailer's website?

To get these offers, you'll need to link to the retailer's website from ShopDiscover and pay with your Discover Card.
To start shopping:

  • Log in or register at the Account Center
  • Browse offers
  • Read the retailer's Terms and Conditions for the offer
  • Visit the retailer's website, using the button on each page, to begin shopping
Back to Top

What are the retailer's Terms and Conditions?

The retailer's Terms and Conditions provide the details of the offer. For example, certain brands or product categories may not be included in the offer, or you may not be able to purchase gift cards or certificates. Please read the retailer's Terms and Conditions before you shop.Back to Top

Why isn't my favorite retailer listed? Why don't I see more retailers?

We're constantly working to add even more top online retailers and special offers. With over 200 top online retailers already available, we hope you'll look for a similar retailer that meets your needs. Please check ShopDiscover often to see what's new.Back to Top

What if there is a problem with my order such as a shipping or merchandise error?

Please start by contacting the retailer directly. Each ShopDiscover Partner is committed to the highest level of customer service. We've chosen to work with these retailers because of their record of quality and trustworthiness. In the unlikely event that you don't receive the merchandise you ordered and you're unable to resolve the issue to your satisfaction, please contact us at 1-800-DISCOVER (1-800-347-2683) or log in or register at the Account Center to dispute the charges.Back to Top

When I make a purchase will I still get Miles for my everyday purchases in addition to the ShopDiscover Double Miles offer?

Yes. Miles earned through ShopDiscover are in addition to the Miles you receive for your everyday purchases.Back to Top

Can I use the Miles I earn from my ShopDiscover purchases just like my regular Miles?

Yes, unless otherwise provided in the offer.Back to Top

How long will it take to get the Miles for my ShopDiscover purchase credited to my account?

Your Miles will be credited to your account within eight weeks of the product shipment date, or within eight weeks of a completed cruise or hotel stay date. For example, if your item is out of stock and is shipped to you at a later date, you will receive your Miles within eight weeks from the product shipment date. If you purchase a cruise or a hotel stay, you will receive your Miles within eight weeks from the time you took the cruise or stayed at the hotel.Back to Top

What if my Miles aren't showing up in my account?

Please call us at 1-800-DISCOVER (1-800-347-2683) if you haven't received your Miles within eight weeks of your order shipping, completed cruise or hotel stay.Back to Top

Why do the Miles I earned through ShopDiscover not match my charged amount?

Some items or services are not eligible for Miles, and the excluded items can vary by merchant. Items typically excluded are: taxes, shipping, installation and service fees, gift wrapping, and gift cards. Please refer to individual merchant pages on ShopDiscover for exclusions.Back to Top

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