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Lender ID 831312Call1-877-321-5018

Customer Service

Your School Relationship Manager and the School Services team are available to answer any questions you may have.

SCHOOL SERVICES

Phone

8:00 a.m. - 9:00 p.m. ET, Monday - Friday

Fax

Special Delivery (FedEx, UPS, etc.)

Discover Student Loans

Customer Service

5420 W 1730 S

Salt Lake City, UT 84104

Regular Mail

Discover Student Loans

Customer Service

P.O. Box 30947

Salt Lake City, UT 84130-0947

Lender ID

831312

We believe that accountability, transparency and good decision making help support our business and serve our customers. If you have concerns relating to ethical or business conduct of any of our employees, we encourage you to contact us at 1-800-975-0432.

BORROWER CUSTOMER SERVICE

Phone

anytime 24/7

TDD

Military Servicemembers 1-844-DFS-4MIL (1-844-337-4645)
8:00 a.m. to 10:00 p.m. ET, Monday through Friday;
10:00 a.m. to 6:30 p.m. ET, Saturday and Sunday.

Fax

We are unable to accept applications or promissory notes by fax

Special Delivery (FedEx, UPS, etc.)

Discover Student Loans

Customer Service

5420 W 1730 S

Salt Lake City, UT 84104

Regular Mail

Discover Student Loans

Customer Service

P.O. Box 30947

Salt Lake City, UT 84130-0947

Borrower Payments

Great Lakes - Borrower Services

PO Box 3059

Milwaukee, WI 53201-3059

Great Lakes processes all payments on behalf of Discover Student Loans. Call Great Lakes at for payment stubs to ensure your payment is credited to the proper account. Or log in to make a payment online.

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