We're here to help.
Discover Student Loans is committed to providing you and your students high quality services and support.
LoginLoan Processing
For additional information or to confirm your processing setup, please contact us at 1-877-321-5018. Our School Services team is available 8:00 a.m. to 9:00 p.m. ET, Monday to Friday.
With secure online access, you can certify loans, request loan reports, schedule disbursement dates, modify loan amounts, as well as change loan status and graduation dates.
We support school preferences with a variety of processing options:
Certification Methods
- ELMNet
- Great Lakes ScholarNet
- iLink
- SBS with Commonline 4
- Online via our Web site
- Fax
Disbursement Methods
- ELM NDN
- Great Lakes CDS
- EFT to your school's bank account
- Paper check
Customer Service
Your School Relationship Manager and the School Services team are available to answer any questions you may have. Visit the Customer Service page for Borrower customer service.
School Services
Phone
1-877-321-5018
8:00 a.m. - 9:00 p.m. ET, Monday - Friday
Fax
Special Delivery (FedEx, UPS, etc.)
Discover Student Loans
Customer Service
5420 W 1730 S
Salt Lake City, UT 84104
Regular Mail
Discover Student Loans
Customer Service
P.O. Box 30947
Salt Lake City, UT 84130-0947
Website
Lender ID
831312
We believe that accountability, transparency and good decision making help support our business and serve our customers. If you have concerns relating to ethical or business conduct of any of our employees, we encourage you to contact us at 1-800-975-0432.
2019 Disbursement Holidays
Holiday |
Observed |
|---|---|
New Years 2019 |
Tuesday, January 1 |
Martin Luther King Jr. Day |
Monday, January 21 |
Washingtons Birthday |
Monday, Feb 18 |
Memorial Day |
Monday, May 27 |
Independence Day |
Thursday, July 4 |
Labor Day |
Monday, September 2 |
Columbus Day |
Monday, October 14 |
Veterans Day Holiday |
Monday, November 11 |
Thanksgiving |
Thursday, November 28 |
Christmas |
Wednesday, December 25 |