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Customer Service

Reach us by phone, e-mail, fax or mail.

For specific questions about your account or application, log in and send us a secure message.

Our knowledgeable Student Loan Specialists are ready to help you anytime 24/7.



Military Servicemembers
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You can reach us by fax.
Note: We are unable to accept applications or promissory notes by fax.

Online Document Upload

Upload your documents securely from anywhere, anytime. You have two ways of uploading documents:


Discover Student Loans
PO Box 6107
Carol Stream, IL 60197-6107

Other Mail

Application Documents
Discover Student Loans
Customer Service
PO Box 30947
Salt Lake City, UT 84130-0947

General Correspondence
Customer Service
PO Box 30948
Salt Lake City, UT 84130-0948

Special Delivery (FedEx, UPS, etc.)
Discover Student Loans
Customer Service
5420 W 1730 S
Salt Lake City, UT 84104

Suspicious Activity

If you believe that you have received a fraudulent email, forward it to A Customer Service Representative can verify it. If you are worried about your account security, please call our Fraud Unit at () immediately.

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