A smiling woman rides public transportation while looking at text alerts on her phone.

How Can I Manage My Credit Card Account with Email and Text Alerts?

Last Updated: March 11, 2024
4 min read

Key Points:

  1. Credit card alerts sent to your smartphone and/or email can help you stay informed of payment due dates, balances, and more.

  2. You can easily set up alerts and notifications from your online account.

  3. Fraud alerts can help you safeguard your credit score.

While watching tv one night, your phone pings a reminder. Your credit card payment is due soon. Thankful for the heads up, you open your online banking app and make the payment before it's due. You feel good about handling your responsibilities and staying on top of your finances—all without leaving your couch.

An email alert or a text alert is an easy—and free—way to manage your credit card account. Most credit cards allow you to set and customize alerts so you can easily stay on top of payments, balances, and more. Discover Card adds an extra layer of peace of mind with alerts for fraudulent activity and account updates.

How credit card alerts help cardmembers

Whether you’re a new credit card user or an experienced consumer, you can benefit from alerts that help you stay on top of activities such as payments, spending, and fraud. Here are some of the kinds of credit card notifications that can help you stay on top of your finances:

Payment reminders: A payment reminder notifies you of your payment due date (and possibly the minimum amount due) for your credit card. If you don’t have autopay set up it can be easy to miss a payment due date and end up with a lower credit score. A payment reminder can keep you on top of your bill.

Spending alerts: A spending alert is a notification that you can set to tell you if you spend more in one transaction than a dollar amount you define. If you use your card frequently, a spending alert can help you stick to your budget and help you reconsider high-ticket items.

Balance alerts: A balance alert tells you how much money you owe (your outstanding balance) on your card. Simply pre-set an amount, and your creditor will notify you when you exceed your spending, helping you to keep your spending and monthly payments manageable. This can be especially important if you have a joint account at multiple people use. Balance alerts keep you in the loop and also help you manage your credit report because the amount of available credit you’re using can affect your credit score.

Security and fraud alerts: There are different kinds of security and fraud alerts. Alerts may be triggered by suspicious activity (potential fraud) like logging into your account from an unusual location, unexpected spending patterns, or other concerning behaviors. The activity might not be legit, but at least you have a heads up and can react quickly if it isn’t.

Other common alert settings that you might find:

  • Your monthly statement is ready
  • Your minimum payment is due
  • Your payment is posted
  • A merchant refund is posted
  • A balance transfer is posted
  • Purchase alerts
  • Fraud alerts

How to set up text and email credit card alerts

You should be able to set up alerts online through your credit card account either from your desktop or mobile device. Common places to find notification settings are in your user profile, the “settings” or “manage account” section for the app, or the “services” section. 

If you have a Discover Card, log in to your account and go to the to view and configure your account activity alerts. From there you can switch alert notifications on/off and choose to receive the alerts via text, email, or both.

Discover gives you more control over your personal information online by regularly helping you to remove it from select people-search sites that could sell your data. It’s free, activate with the Discover app.1

More on security and fraud alerts

Credit cards design notification settings to help you stay on top of payments and alert you to potential fraud. When you keep an eye out for potential security and fraud breaches you help protect you and your credit score. You can usually set up alerts from your credit card issuer for cash advances; purchases made outside of the U.S.; as well as purchases made online, by phone, or by mail.

If you believe you’re the victim of a credit card scam or theft, you should contact your card issuer to report suspected fraud immediately. Contact your card issuer through the number on the back of your card or through your mobile app.

Because the person whole stole your information could have opened new accounts in your name, it’s important to monitor your credit report for any future suspected activity.

Did you know?

If you’re worried about fraud or unauthorized transactions on your account, we’re here to help. As an added layer of protection, Discover also offers a $0 Fraud Liability Guarantee. You’re never responsible for unauthorized purchases on your Discover Card.2

Important things to know about managing a card alert with Discover

You can stop text alerts by changing your preferences on your Discover account online, anytime. But you can also stop text communications by sending a text message from your mobile device with the word ‘STOP,’ to 347268 (DISCOV). 

If you don't have alerts, you can get quick account info when you text Discover at 347268 (DISCOV). Send the message MENU to see a menu of available options.

And while Discover Card gives you these notification services at no added charge, bear in mind that you may be responsible for message and data charges from your mobile phone provider. Finally, be sure to put discover@email.discover.com into your email address contacts to ensure that Discover’s messages aren’t sent to your spam box.

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  1. Online Privacy Protection: is offered by Discover Bank at no cost and only available in the mobile app. About every 90 days we will scan at least 10 select people-search sites for your online personal information and help you submit opt-out requests.  Types of personal information found on these sites will vary.
  2. $0 Fraud Liability: An “unauthorized purchase” is a purchase where you have not given access to your card information to another person or a merchant for one-time or repeated charges. Please use reasonable care to protect your card and do not share it with employees, relatives, or friends. Learn more at Discover.com/fraudFAQ.
  • Legal Disclaimer: This site is for educational purposes and is not a substitute for professional advice. The material on this site is not intended to provide legal, investment, or financial advice and does not indicate the availability of any Discover product or service. It does not guarantee that Discover offers or endorses a product or service. For specific advice about your unique circumstances, you may wish to consult a qualified professional.