Question 1

How do I open a Discover Money Market Account?

Accepted Answer

Click here for more information on how to open a Money Market account, or you can call one of our U.S.-based Banking Specialists 24/7 at 1-800-347-7000.

Question 2

What is the minimum deposit amount to open a Money Market Account?

Accepted Answer

There is no minimum deposit to open a Discover Money Market Account.

Question 3

How can I fund my Money Market Account or make deposits?

Accepted Answer

Complete an online transfer from an eligible Discover bank account
Complete an online transfer from an external bank account to your Money Market Account
Set up Direct Deposit
Deposit a check payable to you with Discover’s Mobile Check Deposit Service using your mobile device
Mail a check that is made payable to you with a deposit slip or your account number on the memo line to:

Discover
PO Box 30417
Salt Lake City, UT 84130

Travelers Checks are not accepted for deposit

Question 4

What is the minimum deposit amount to open a Money Market Account?

Accepted Answer

There is no minimum deposit to open a Discover Money Market Account.

Question 5

Am I required to maintain a minimum balance?

Accepted Answer

You are not required to maintain a minimum balance.

Question 6

What fees and service charges are associated with my Money Market Account?

Accepted Answer

We do not charge any account-related fees. However, there is a $30 service charge for each outgoing wire transfer from your Discover bank account.

Question 7

How can I access and manage my account?

Accepted Answer

You can access and manage your account online. Click here to login to your account. You can also access and manage your account via our Discover App available for Android^TM and iPhone®. If you do not have an Android or iPhone smartphone, you can still access your account on your phone from Discover.com/online-banking. Please remember your mobile device must be set up to access the Internet in order to use Discover.com/online-banking.

You will need to register for the Discover Account to use our Discover App. Not registered for the Account Center? Register Now

Question 8

Is the Money Market Account FDIC-insured?

Accepted Answer

Funds in Discover deposit accounts are FDIC-insured up to the maximum amount allowed by law. For more information, visit our FDIC information page.

Question 9

When will I receive my debit card and checks?

Accepted Answer

If you request a debit card and checks, you should receive them within ten days after your account is opened.

Question 10

How can I reorder checks or deposit tickets?

Accepted Answer

You may reorder additional checks or deposit tickets online via the Account Center. You can also contact us at 1-800-347-7000 and a Banking Specialist can assist you with your order.

Question 11

How do I initiate a Stop Payment on a check?

Accepted Answer

To request a stop payment on a check, contact us at 1-800-347-7000 with the check's date, amount, number, and payee name (if available).

Question 12

Does my money market account provide the option to enroll in overdraft protection?

Accepted Answer

Yes, your money market account is eligible for enrollment in our overdraft protection service. Click here for more information about overdraft protection.

Question 13

What is Add Cash?

Accepted Answer

The Add Cash feature has no fees and allows you to add cash to your checking or money market account at any Walmart location in the U.S.

Our Add Cash feature is available to all Discover^® debit card holders with contactless cards. To check if you have a contactless debit card, look for the Contactless Indicator on your card. If you don’t have a contactless debit card and would like one, please call us to request one.

Question 14

How do I add cash to my Discover checking or money market account?

Accepted Answer

It’s easy! Simply bring your contactless Discover debit card and cash to any Walmart and ask the Walmart cashier to add the cash directly to your Discover bank account.

You’ll swipe or insert your card, hand your money to the cashier, and they will provide a receipt. The Add Cash transaction will generally be posted to your Discover bank account on the same day, usually within 10 minutes.

Please refer to Walmart's store finder for store locations and hours of operation.

Question 15

Is there a fee to use the Add Cash feature at Walmart?

Accepted Answer

No, there is no fee for the service. Your Walmart receipt will list “DISCOVERFEE” with an amount of $0.00.

Question 16

How much can I add to my account with Add Cash?

Accepted Answer

The minimum amount is $20.00.

The daily limit (per rolling 24-hour period) is $999.99 for customers in AZ and NM, and $1,000 for customers in all states other than AZ and NM. The weekly limit (per rolling 7 days) is $7,000, and the monthly limit (per calendar month) is $20,000. Please be aware that these limits are subject to change.

Question 17

How often can I use the Add Cash feature at Walmart?

Accepted Answer

At Walmart, you can add cash 4 times a day, 7 times a week, and up to 20 times a month.

Daily, weekly, and monthly transaction limits apply. See “How much can I add to my account with Add Cash?” for additional details.

Question 18

When will my Add Cash transaction be available in my account?

Accepted Answer

Your money will generally be available in your Discover bank account the same day of the transaction, usually within 10 minutes.

Question 19

How do I know that the transaction went through on my account?

Accepted Answer

You will receive a receipt at the Walmart register confirming your transaction. We encourage you to keep your Walmart receipt for your records.

Once the transaction has posted to your account, you will see it in your transaction history in the Discover App and Account Center online.

Question 20

Who do I contact if I have a question about my Add Cash transaction?

Accepted Answer

Please call Discover Customer Service at 1-800-347-7000 (Hearing/Speech Impaired Dial 711 for Relay Service). Our 100% U.S.-based customer service team is available 24 hours a day, 7 days a week.

Question 21

What is Apple Pay?

Accepted Answer

Apple Pay is a payments feature that allows you to add your credit and/or debit card to a supported Apple^® device through the Wallet app and make purchases at participating merchants.

Question 22

What devices are eligible for Apple Pay?

Accepted Answer

iPhone^®, iPad^®, Apple Watch^® and Mac^® devices are eligible for Apple Pay. To learn which models are compatible, please visit Apple Support.

Question 23

How do I add my Discover debit card for Apple Pay?

Accepted Answer

Add your card to Apple Pay in a few simple steps.

iPhone

Go to Wallet
Tap the button in the upper right corner
Choose "Credit or Debit Card" and follow the steps provided

Apple Watch

Open the Apple Watch app on your iPhone and go to the My Watch tab
Tap “Wallet & Apple Pay” and select “Add a Card”
Follow the steps provided

More details about setting up Apple Pay on other type of devices can be viewed on the Apple Support website.

Question 24

Where can I use Apple Pay?

Accepted Answer

You can use Apple Pay in-store at many of the places you shop every day. Some mobile apps also allow you to make online purchases using Apple Pay.

Question 25

Does it cost anything to use Apple Pay?

Accepted Answer

Discover does not charge a fee for using your debit card via Apple Pay. Message and data charges may apply depending on your wireless plan.

Question 26

Can I use Apple Pay to pay for recurring charges, such as subscriptions and/or bills?

Accepted Answer

Yes, you can set up recurring charges via Apple Pay with your debit card. Please see “What happens when I freeze my Discover debit card?” below for information on recurring charges when you freeze your debit card.

Question 27

What happens when I freeze my Discover debit card?

Accepted Answer

Freezing your debit card tells Discover that you don’t want us to authorize new purchases (in-store, online, mobile or by phone) or ATM transactions until you unfreeze. New Apple Pay purchases will not be authorized when the debit card is frozen. Recurring charges will continue even while your debit card is frozen.

Question 28

Where can I freeze my debit card?

Accepted Answer

You can freeze or unfreeze your debit card in seconds via the Discover mobile app, website or over the phone.

Question 29

What is a chip-enabled Discover Debit Card and chip technology?

Accepted Answer

A chip-enabled Discover Debit Card is a plastic debit card with a microchip. It helps you make easy and secure payments with your debit card at checkout nationwide where chip payments are accepted. To make a payment, you simply insert your chip card at checkout. The card can also be swiped, in the event the cashier or card reader indicates you should do so.

Chip-enabled Debit Cards are issued using chip technology, also known as EMV or smart chip technology. This technology provides added security at chip-enabled store terminals and ATMs. Many countries have already adopted chip technology. And now, U.S. merchants and card issuers are starting to adopt it, too.

Question 30

What are the benefits of a chip-enabled debit card?

Accepted Answer

Chip technology provides an additional layer of card security. Chip cards make it difficult for hackers to copy and use your debit card information when used at chip-enabled terminals.

A chip-enabled debit card from Discover helps you make easy and secure payments at checkout where chip payments are accepted. Benefits include:

Easy—Simply insert your Discover Debit Card at merchants nationwide where chip payments are accepted.
Secure—The embedded microchip creates a unique one-time code when the card is used at chip-enabled card readers in stores and at ATMs. Keeping your payment information encrypted makes it difficult for fraudsters to duplicate your card information, which in turn, can reduce the risk of fraudulent transactions on your account.

Question 31

How do I use my chip-enabled card?

Accepted Answer

Using your chip debit card is easy:

Insert the chip end of your debit card into the card reader.
Follow the on-screen prompts.
Remove your debit card when the card reader says the transaction is complete.

If the merchant doesn’t have a chip-enabled card reader, swipe using your debit card’s magnetic strip.

When in doubt, swipe your chip debit card. If the terminal is chip enabled, it will recognize that your debit card has a chip and will prompt you to insert it instead.

Question 32

Where can I use my chip-enabled Discover Debit Card?

Accepted Answer

Use your chip-enabled debit card nationwide anywhere merchants have chip-enabled card readers and accept Discover.

Question 33

Do chip payments require signatures or PINs?

Accepted Answer

Depending on whether you select credit or debit at the time of purchase, you may be prompted for a signature or PIN. In some cases, depending on the amount of the transaction or the merchant, you may not be asked for a signature or a PIN. A PIN is required at an ATM when withdrawing cash.

Question 34

Can a chip card be used for online or over-the-phone purchases?

Accepted Answer

Yes. Chip-enabled debit cards still come with a 16-digit number, expiration date and card verification value (CVV) that can be used for online or over-the-phone purchases.

Question 35

I currently have a regular Discover debit card. When will I receive a chip card?

Accepted Answer

You will receive a chip debit card when your current debit card expires, if your card is lost or stolen, or if you experience fraud on your account.

Your Discover debit card with chip technology replaces your other card. Once you activate your chip card, which also has a magnetic stripe, your old debit card will be deactivated.

Question 36

If we have a joint account, will we both get new chip cards?

Accepted Answer

Each owenr who has a debit card will receive a new chip debit card when their current card expires. if your debit card is lost or stolen, only the person with the lost or stolen card will receive a new chip debit card. if you request a new chip card early, only the requestor will receive a new card.

Question 37

If I request a chip card, will my debit card information change?

Accepted Answer

Yes. Your debit card number, security code, expiration date and PIN will change. Because of this, we recommend updating all places where you have previously linked your debit card, including any automatic bill payments. Please note, that if you have a joint account and only one person on the account requests a chip card, then only that person will receive a new chip debit card.

Question 38

What is a contactless Discover Debit Card?

Accepted Answer

A contactless Discover Debit Card is a plastic debit card with chip and contactless technology. It helps you make fast, easy, and secure payments with your debit card at checkout nationwide where contactless payments are accepted. To make a payment, you simply tap your contactless debit card at checkout. The card can also be inserted into the card reader or swiped, in the event the cashier or the card reader indicates you should do so.

Question 39

What are the benefits of a contactless debit card?

Accepted Answer

A contactless debit card from Discover helps you make fast, easy, and secure payments at checkout where contactless payments are accepted.

Easy—Simply tap your Discover Debit Card at merchants nationwide where contactless payments are accepted. You can also hover your card within 1-2 inches of the Contactless Symbol on the card reader for 2-3 seconds.
Secure—Contactless cards use a similar technology to chip cards. It creates a unique one-time code for each transaction to help prevent fraud.

Question 40

How do I know if my Discover Debit Card is contactless?

Accepted Answer

If you see the Contactless Indicator on the back of your Discover Debit Card, then you’re ready to tap and pay. If you don’t see the Contactless Indicator, you can expect to receive a contactless debit card when your current debit card expires.

The Contactless Symbol and Contactless Indicator mark are trademarks owned by and used with permission of EMVCo, LLC.

Question 41

Can I request a contactless Discover Debit Card?

Accepted Answer

Contactless debit cards are issued for new Cashback Debit and Money Market Accounts as well as for reissues due to lost, stolen or expiring debit cards. If you’d like a contactless debit card, please call us to request one.

Question 42

How do I use my contactless debit card?

Accepted Answer

Using your contactless debit card is easy:

Look for the Contactless Symbol on the card reader at checkout.
If this symbol is present, tap or hover your contactless debit card within 1-2 inches of the Contactless Symbol on the card reader for 2-3 seconds.
You may be asked to enter your PIN number or provide a signature.
Wait for the transaction to complete – the card reader may beep or display a green light.

The debit card can also be inserted into the card reader or swiped, in the event the cashier or card reader indicates you should do so.

The Contactless Symbol and Contactless Indicator mark are trademarks owned by and used with permission of EMVCo, LLC.

Question 43

Where can I use my contactless Discover Debit Card?

Accepted Answer

Use your contactless debit card nationwide anywhere merchants have card readers with the Contactless Symbol and wherever you see the Discover, PULSE® or Diners Club International® symbols.

The Contactless Symbol and Contactless Indicator mark are trademarks owned by and used with permission of EMVCo, LLC.

Question 44

Are contactless debit card transactions just as secure as inserting my card?

Accepted Answer

When it comes to security, a contactless debit card provides the same level of security you receive with chip payments. With each transaction, a unique one-time code is created keeping your payment information encrypted. This makes it difficult for fraudsters to duplicate your card information. In addition, when you make a payment at a contactless card reader, the card never leaves your hand. As always, it’s a good idea to check your statements carefully to make sure there’s no unusual activity.

Question 45

Can I still insert or swipe with my contactless debit card?

Accepted Answer

Yes, you can still insert or swipe when you need to. Your contactless Discover Debit Card works just like you're used to in stores, in apps, online and for over-the-phone purchases. Plus, it gives you the option to make contactless payments.

Question 46

Will I need to sign or enter my PIN for payments when I use my contactless debit card?

Accepted Answer

Depending on the merchant and type of purchase, a signature may be required as an additional form of verification. Your PIN will not be required for tap and pay transactions.

Question 47

Can a contactless debit card be used for online or over-the-phone purchases?

Accepted Answer

Yes. Contactless debit cards still come with a 16-digit number, expiration date and card verification value (CVV) that can be used for online or over-the-phone purchases.

Question 48

How do I make sure my charges are going to my contactless Discover Debit Card, and not my other cards?

Accepted Answer

When it’s time to pay, it’s important to make sure only your contactless Discover debit card is close to the card reader. Contactless technology may be available on other cards and devices, which can result in accidental payments if held too closely to the card reader at the same time during checkout.

Question 49

Are all ATMs accessible 24/7?

Accepted Answer

No, ATM accessibility varies by location. Not all ATMs are available 24/7 and some may have restricted access.

Question 50

How do I activate my debit card?

Accepted Answer

You can activate your debit card online at the Account Center or by calling 1-877-347-4055.

Question 51

How do I change my Personal Identification Number (PIN) for my debit card?

Accepted Answer

Once you receive your PIN, you can change it online in the Account Center or by using our automated system at 1-800-347-7000.

Question 52

How can I locate an ATM near me?

Accepted Answer

Use our ATM Locator or use our Mobile App to find nearby ATMs, including no-fee Allpoint^® and MoneyPass^® ATMs.

Question 53

What happens if my debit card is lost or stolen?

Accepted Answer

If your debit card is lost or stolen, please call us immediately at 1-800-347-7000 and a Banking Specialist will help cancel your old card and order a new card. You can also freeze your debit card in seconds, via the Discover App or website.

Question 54

Is there a fee for using my debit card at an ATM?

Accepted Answer

There are 60,000 no-fee ATMs through the Allpoint^®and MoneyPass^® networks. However, owners of a non-MoneyPass/Allpoint ATM may charge a fee.

Discover will not charge you a fee for using your debit card at any ATM.

Question 55

What happens if I am charged an ATM fee at an Allpoint^® or MoneyPass^® location?

Accepted Answer

If you are at an Allpoint or MoneyPass ATM and it indicates you are being charged a fee, accept the fee and proceed with your transaction. Then notify Discover by sending a message through our Secure Message Center or calling us at 1-800-347-7000.
Please provide the following information and we will credit your account for the fee:

Date and time of the transaction
ATM location
Last four digits of your debit card
Amount of the fee you were charged

Question 56

Where can I use my debit card to make purchases?

Accepted Answer

Your Discover debit card is accepted at participating merchants in the United States, Canada, Mexico and the Caribbean wherever you see the Discover^®, PULSE^®, or Diners Club International^® symbols.

Question 57

Where can I get additional cash over a purchase?

Accepted Answer

Cash over is available at participating retailers nationwide.

Question 58

Can I use my debit card outside of the United States?

Accepted Answer

You can use your Discover debit card to withdraw cash at ATMs and make purchases at participating merchants in Canada, Mexico and the Caribbean wherever you see the Discover^®, PULSE^®, or Diners Club International^® symbols.

Question 59

How can I make deposits to my account?

Accepted Answer

Complete an online transfer from an eligible Discover bank account
Complete an online transfer from an external bank account to your Money Market Account
Set up Direct Deposit
Deposit a check payable to you with Discover's Mobile Check Deposit Service using your mobile device
Mail a check that includes your account number, made payable to you or Discover to:

Discover
PO Box 30417
Salt Lake City, UT 84130

Travelers Checks are not accepted for deposit

Question 60

How can I withdraw money?

Accepted Answer

You can withdraw money from your Money Market Account in the following ways:

Online transfer to an external bank account or another Discover bank account
Online bill pay
Write a check
Request an official Bank Check
From over 60,000 ATMS through the Allpoint^® and MoneyPass^®networks
From any ATM nationwide where you see the Discover^®, Pulse^®, or Diners Club International^® symbols (fees may apply)
Cash over at participating retailers
Domestic Wire Transfer (a service charge applies)
International Wire Transfer (a service charge applies)

Click here to locate an ATM near you.

Question 61

What is Direct Deposit?

Accepted Answer

Direct Deposit is a secure and convenient way to have all or a portion of your paycheck or other recurring electronic deposits automatically deposited into your bank account. Funds you may choose to Direct Deposit include employment checks, federal payments, government refunds, stimulus checks, retirement account payments, and more.

Question 62

Can I set up Direct Deposit with Discover?

Accepted Answer

Yes! Discover has worked with Pinwheel to make it easy for you to automatically enroll your Discover checking, savings and money market account in Direct Deposit.

Alternatively, you can use our Direct Deposit Form, or you may be able to set it up through your employer or other types of payors by filling out an electronic or paper form with them. You will need your Discover bank account and routing numbers to get started, which can be found by logging in on the Discover app or online. Please note that our routing number for direct deposit is 031100649.

Question 63

Why set up Direct Deposit with Discover?

Accepted Answer

By choosing Direct Deposit with Discover, you can take advantage of features like Early Pay to get your funds up to two days early*. Early Pay is a free feature and is automatically available when you enroll in Direct Deposit. You’ll also enjoy paperless transactions that save time and paper. You can always update your Direct Deposit settings if you’ve switched jobs, changed banks, just want to set aside money for a rainy day, or have other changes, such as to the amount of your deposit.

*Early Pay is automatically available to checking, savings (excluding IRA savings) and money market customers who receive qualifying ACH direct deposits. At our discretion, and dependent on the timing of our receipt of the direct deposit instructions, we may make funds from these qualifying direct deposits available to you up to 2 days early. See our Deposit Account Agreement for more information.

Question 64

Can I choose how much of my paycheck is directly deposited?

Accepted Answer

It depends. If you are setting up Direct Deposit with Discover through our automatic set up, you can select from the following options:

Full paycheck
Partial paycheck – amount, percent, or remainder (the remainder of your paycheck will be deposited after existing allocations are made)

If you are setting up Direct Deposit using our Direct Deposit Form or your payor’s electronic or paper form, your options may be different.

Money Market Account FAQ

We’re here to help

Can’t find what you’re looking for in our Online Banking FAQ?

Our friendly customer service is available 24/7