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Watch Out for Scammers Trying to Reroute Your Mail

Last Updated: April 15, 2021
3 min read

Mail rerouting schemes send your mail directly to identity thieves. While it may seem almost impossible for a stranger to change your official United States Postal Service address, it’s actually easier than you might think. More and more, identity thieves are exploiting this security loophole to get their hands on your information.

How do they do it?

Identity thieves can change your address without your knowledge several different ways. The most common method scammers use to change your address is to go directly through the U.S. Postal Service, either online or in person. In order to change an address online, the USPS requires a valid credit or debit card as a form of identification. This may appear to be sufficient to deter unauthorized address changes. But if fraudsters have your card number or have already opened an account in your name, they may be able to circumvent this security check.

Changing an address in person at the post office might be even easier than doing so online. Identity thieves can simply go to any post office and ask for a Mover’s Guide packet that contains PS Form 3575, a change of address request that only requires a signature to be processed, according to the USPS.  If identity thieves already have an example of your signature, they can simply drop this form into the letter slot inside the post office and start the process of changing your address.

If they’ve gained access to your passwords or security questions, identity thieves may be able to change your address through individual institutions like your bank, credit card, or insurance provider.

How can it impact you?

Identity thieves can do a lot of damage with information that arrives in the mail. Letters from the Internal Revenue Service often contain your Social Security number. Bank and credit card statements list sensitive account numbers. Insurance bills are full of information about your healthcare providers and medical history.

Scammers may be able to use these everyday pieces of mail to open new accounts in your name, rack up charges on existing credit and debit cards, and even use your health insurance to receive medical care – at your expense of course. Finally, by rerouting your mail, identity thieves may also have the chance to cause serious damage to your financial health before you even notice.

How you can prevent mail theft

The USPS has a number of helpful hints in preventing identity theft through the mail including promptly picking up your mail or asking that the post office hold your mail if you plan on being away for an extended period of time.

But for just $15 per month, Discover Identity Theft Protection offers additional way to help protect Discover cardmembers’ information. Discover Identity Theft Protection not only monitors for your information in the monthly updates to the National Change of Address database, but also scans thousands of risky websites SSN, monitors all 3 credit bureaus for key changes and more.

In case the worst should happen, Discover Identity Theft Protection1 provides, 100 percent US-based customer service and up to $1 million in Identity Theft Insurance for legal expenses, reimbursement of stolen funds, lost wages and more covered expenses

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