Discover is no longer accepting new student loan applications.
Applications received on or before January 31, 2024, 11:59 pm CT will be processed as usual.

Discover Student Loans
Discover Student Loans

Customer Service

Reach us by message, phone, or mail


Message Us

For specific questions about your account or application, log in and send us a secure message.



Please call us anytime 24/7...

1-800-STUDENT (1-800-788-3368)
801-619-2550 (outside Canada/US)


Military Servicemembers SCRA Benefits
1-844-DFS-4MIL (1-844-337-4645)
anytime 24/7

801-451-3730 (outside Canada/US)

Hearing/Speech Impaired
Dial 711 (Relay Service)


Online Document Upload

Upload your documents securely from anywhere, anytime. You have two ways of uploading documents:


Discover Student Loans
PO Box 71053
Philadelphia, PA 19176-6053

Overnight Payments
Discover Student Loans
Lockbox Operations 71053
400 White Clay Center Drive
Newark, DE 19711

More Information
Payment Methods
Deferment Options
Rewards for Good Grades
Auto Debit Reward
Graduation Reward

Other Mail

Application Documents
Discover Student Loans
Customer Service
PO Box 30947
Salt Lake City, UT 84130-0947

General Correspondence
Discover Student Loans
Customer Service
PO Box 30948
Salt Lake City, UT 84130-0948

Special Delivery (FedEx, UPS, etc.)
Discover Student Loans
Customer Service
5420 W 1730 S
Salt Lake City, UT 84104


You can reach us by fax.

Note: We are unable to accept applications and promissory notes by fax.


Suspicious Activity

If you believe that you have received a fraudulent email, forward it to A Customer Service Representative can verify it.

If you are worried about your account security, please call our Fraud Unit at 1-800-DISCOVER (1-800-347-2683) immediately.