Top 5 Application FAQs

If you have already submitted an application, access your application using your Access Code (or login) and click on "Add Cosigner" to retrieve the Cosigner Key. The Cosigner Key is a code that links the cosigner with the correct student loan application. Give this code to your cosigner so they can start their application or ask your cosigner to call us at 1-800-STUDENT with the Cosigner Key to apply.

We can also send the Cosigner Key to your cosigner directly with instructions to start their application if you provide us their e-mail address. Access your application using your Access Code (or login) and click on "Add Cosigner" to provide us your cosigner's e-mail address.

You have four ways of sending us your supporting document(s):

1. Online Document Upload - Upload your documents securely from anywhere, anytime.
   
2. Special Delivery (FedEx, UPS, etc.) - Discover Student Loans, Customer Service, 5420 W 1730 S, Salt Lake City, UT 84104, USA
   
3. Mail - Discover Student Loans, Customer Service, PO Box 30947, Salt Lake City, UT 84130-0947, USA
   
4. Fax - 1-224-813-5195

Keep a copy of your document(s). Once you send us your document(s), it usually takes about 3-5 business days for us to process your documents. We will contact you if we need additional information.