Discover card help center
Real human customer service 24/7
You can talk to a real human on our customer service team any time.*
Have a question about your account? Log in to view our full FAQ page to assist you.
Discover is now a part of Capital One. For questions related to an account that has moved to Capital One, login to capitalone.com or the Capital One mobile app.
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Discover has live customer service agents—24/7. They can help with your account activity, benefits, and more. Please note that certain services may require the assistance of specialists who may not always be available.*
*Customer service is available anytime, day or night. You can reach a live agent by calling 1-800-347-2683. Certain specialized customer service agents may not be available 24/7.
Customer Service Frequently Asked Questions
You can contact Customer Service when traveling outside of the U.S. by calling (country code) +1-224-888-7777. This number also appears on the back of your Discover Card. Please be sure to retain this number with your travel documents. You also can report your card lost or stolen online. Please click the link to report your card lost or stolen.
We do not offer the option to opt out of the call being recorded. You are welcome to service your account with us online or in our app.
You must log in to initiate a live chat.
Discover is a part of Capital One: Credit Card Frequently Asked Questions
Discover card accounts will move to Capital One throughout 2026 and early 2027. We’ll send you information directly when it’s time to get ready to manage your account with Capital One.
No action is needed. If you haven’t received an email or letter, please keep managing your account as usual. We will contact you when it’s time, and please know all accounts will be moved to Capital One by early 2027.
No. You’ll keep your Discover credit card and rewards. The Discover brand and network are not going away. Once we set up your credit card account with Capital One, you’ll manage it using the Capital One website and app.
We’ll send you emails or letters with info on when and how to get started with Capital One. Until then, there’s nothing you need to do, but make sure your contact information–including address, phone number and email–is up to date in your Discover account, along with your other settings and account preferences.
No, primary cardholders will not receive a new card as a result of the move to Capital One. Primary cardholders can continue to use their card now and after their account moves to Capital One. Additionally, places where a primary cardholder has their current 16-digit card number stored online will continue to work.
Keep using your Discover and Capital One accounts as usual. We’ll let you know when your Discover account has moved to Capital One and what that means for your account. You’ll be able to easily link your Discover accounts online with Capital One after they move-this will allow you to manage your accounts all from the same place.
No. You will continue enjoying your Discover card benefits with no annual fee.
Yes. Your credit card rewards earn rate will remain the same.
Prior to your account being ready at Capital One, some features won’t be available on the Discover website and app for a period of time. This is to ensure we move over your account information accurately. This includes making changes to account details and redeeming rewards. This will be temporary and you’ll be able to access most of these features on the Capital One website and app after your account has moved.
You can continue to reach us at 800-DISCOVER (800-347-2683). We’ll continue to provide excellent service and ensure you’re connected with a representative who will address your needs.
After your account has been moved to Capital One, and you've enrolled, you'll also be able to chat with Eno, your Capital One assistant, and explore help articles and FAQs.
You can also view more credit card FAQs or information on other account types online now.