Discover Student Loans
Discover Student Loans

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Writing Guidelines

We want to publish your review, so please:

  • Keep your review focused on the loan.
  • Do not include content that is inappropriate, offensive or profane.
  • Contact us directly if you have a question or issue about your private student loan requiring immediate attention.
  • Refrain from mentioning competitors or the specific APR on your loan.
  • Do not include any personally identifiable information, such as full names.

Customer Ratings and Reviews Terms of Use

These Terms of Use govern your conduct associated with the Customer Ratings and Review service offered by Discover® Student Loans (”CRR Service"). To the extent of any conflict between Discover Student Loans Privacy Policy and these Terms of Use, these Terms of Use shall control with respect to the CRR Service.

By submitting any content to Discover Student Loans, you represent and warrant that:

  • You are the sole author and owner of the intellectual property rights thereto;
  • All "moral rights" that you may have in such content have been voluntarily waived by you;
  • All content that you post is accurate;
  • You are at least 16 years old;
  • Use of the content you supply does not violate these Terms of Use and will not cause injury to any person or entity.

You further agree and warrant that you shall not submit any content:

  • That is known by you to be false, inaccurate or misleading;
  • That infringes any third party's copyright, patent, trademark, trade secret or other proprietary rights or rights of publicity or privacy;
  • That violates any law, statute, ordinance or regulation (including, but not limited to, consumer protection, unfair competition, anti-discrimination or false advertising);
  • That is, or may reasonably be considered to be, defamatory, libelous, hateful, racially or religiously biased or offensive, unlawfully threatening or unlawfully harassing to any individual, partnership or corporation;
  • For which you were compensated or granted any consideration by any third party;
  • That includes any information that references other websites, addresses, email addresses, contact information or phone numbers;
  • That contains any computer viruses, worms or other potentially damaging computer programs or files.

You agree to indemnify and hold Discover Student Loans (and its officers, directors, agents, subsidiaries, joint ventures, employees and third-party service providers, including but not limited to Bazaarvoice®, Inc.), harmless from all claims, demands, and damages (actual and consequential) of every kind and nature, known and unknown including reasonable attorneys' fees, arising out of a breach of your representations and warranties set forth above, or your violation of any law or the rights of a third party.

For any content that you submit, you grant Discover Student Loans a perpetual, irrevocable, royalty-free, transferable right and license to use, copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or distribute such content and/or incorporate such content into any form, medium or technology throughout the world without compensation to you.

All content that you submit may be used at Discover Student Loans sole discretion. Discover Student Loans reserves the right to change, condense or delete any content on Discover Student Loans website that Discover Student Loans deems, in its sole discretion, to violate the content guidelines or any other provision of these Terms of Use. Discover Student Loans does not guarantee that you will have any recourse through Discover Student Loans to edit or delete any content you have submitted. Ratings and written comments are generally posted within two to four business days. However, Discover Student Loans reserves the right to remove or to refuse to post any submission that violates the content guidelines or any other provision of these Terms of Use. You acknowledge that you, not Discover Student Loans, are responsible for the contents of your submission. None of the content that you submit shall be subject to any confidentiality obligation on the part of Discover Student Loans, its agents, subsidiaries, affiliates, partners or third party service providers and their respective directors, officers and employees.

By submitting your email address in connection with your rating and review, you agree that Discover Student Loans and its third party service providers may use your email address to contact you about the status of your review and for other administrative purposes related to your review.