To complete a reimbursement request, you will need:
- Your Customer Number and the Reimbursement ID from a letter we sent you.
- Documents supporting your reimbursement request. Based on the category, you must provide:
| Category | Required documents |
|---|---|
| Amending tax returns | Receipt showing payment to your accountant or tax preparation service |
| Correcting credit reporting | Receipt showing payment to a credit repair organization |
| Paying overdraft fees | Notification or statement from your financial institution showing overdraft fees |
| Disputing errors with us or your financial institution | Receipt showing your payment to a third party that helped you dispute the error |
| Time spent on activities above | No documents are required |
Important: Please ensure all documents are legible and include:
- The name of the third party (for example, a financial institution or an accountant).
- Dates and amounts of fees or costs incurred as a result of the issue described in your letter.
- The name of the borrower or cosigner, as applicable.
- Download and print the Reimbursement Request form or call us at 1-800-347-0217 to request a Reimbursement Request form be mailed to you.
- Mail the completed form and all your required documents to the following address:
Discover Student Loans
PO Box 30920
Salt Lake City, UT 84130-0920