DISCOVER CARD HELP CENTER

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How to set your account to your own specifications.

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Frequently Asked Questions

Yes, you can change your address, phone number, and email address online, as well as your user ID, password and bank information. To update any of this information, log in to the Account Center and then click "Profile". Then click "Edit Profile & Settings". Once you are in your personal profile, in the "User ID and password" section click edit.

 

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Log in to your account and click "Profile" to access your personal profile. Then click "Edit Profile & Settings." Then click "Edit" in the "User ID & Password" section to make changes.

Yes. Your user ID should be something that others can't guess but is easy for you to remember without writing it down. It's a good idea to use something personal that only you would know.


You should also consider:


  • Your user ID must be 6 to 16 characters, is not case sensitive, and can include special characters except for (`) (‘) (“) (\) and spaces
  • As an added security measure, your user ID and password cannot be the same, and must not look like your card account number or social security number
  • Always use different logins across banking, email and social media accounts
  • Avoid using personal information such as family or pet names, your birthday, or address
  • It might be helpful to use a word you can remember, while replacing some of the letters with numbers or special characters (e.g., Orang3)

Log in to your account and click "Profile" to access your personal profile. Then click "Edit Profile & Settings." Then click "Edit" in the "User ID & Password" section to make changes.

Yes. A good password should be easy for you to remember but hard for others to guess.  It might be helpful to use a word you can remember, while replacing some of the letters with numbers or special characters (e.g., P@55w0rd).


You should also consider:


  • Your password must be 8-32 characters and contain at least 1 letter and 1 number. It is case sensitive, can include all special characters, and must not match your user ID
  • You should avoid using personal information such as family or pet names, your birthday, address, or social security number
  • For an added layer of security, consider using a passphrase.  Passphrases are longer, multi-word passwords that can include spaces, such as “ Orang3 is my favorit3 color!”

If you’re looking how to update your information without your password, you can indicate that you forgot your password as you log in to your Discover.com account. See our helpful information on changing your user ID or password for more.

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