Discover Card Help Center
Social Media
Learn how you can check us out on popular social media sites.
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Will a Discover representative actually respond to my comments?
Yes, and we encourage you to ask questions and give us your feedback. We’ll answer you as fast as we can Mon-Fri, 8am-6pm CST. If you need immediate assistance, please contact Customer Service. For security purposes, please do not post any confidential information or your personal/account details. If you need immediate assistance please call 1-800-DISCOVER (1-800-347-2683). -
Why should I connect with Discover using social media?
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Are there any guidelines for participating?
Before you dive in, here are some house rules:
- Don't post any confidential information or your personal/account details
- Respect copyright, privacy, fair use, and other applicable laws
- Feedback positive or not is always welcome, but please say it in a way that would make your mother proud
- SPAM will always be deleted, and may result in you being banned from our page, so don't do it
If you don’t follow the rules, we do have the right to remove you and your post from our page.
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Can I use these social media sites for customer service issues?
Because we value the security of your personal info, we will not be able to answer account specific questions on our social media sites. So please, for any account specific issues, please contact Customer Service. You also can contact Customer Service via email at socialcs@service.discovercard.com.
Note: If you don’t have a Discover Card account and would like to open one, you can apply online or contact Customer Service.
Customer Service
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