Discover Card Help Center
Social Media
Will a Discover representative actually respond to my comments?
Why should I connect with Discover using social media?
You should connect with us through social media because you will always get the latest info such as:
- Contests/Sweepstakes
- Exclusive Offers
- Event Updates
- Product Announcements
- Credit Education Tips
- Discover News
- Friendly Chat
Like us on Facebook Opens in a new tab
Follow us on Twitter Opens in a new tab
Are there any guidelines for participating?
Before you dive in, here are some house rules:
- Don't post any confidential information or your personal/account details
- Respect copyright, privacy, fair use, and other applicable laws
- Feedback positive or not is always welcome, but please say it in a way that would make your mother proud
- SPAM will always be deleted, and may result in you being banned from our page, so don't do it
If you don’t follow the rules, we do have the right to remove you and your post from our page.
Can I use these social media sites for customer service issues?
Because we value the security of your personal info, we will not be able to answer account specific questions on our social media sites. So please, for any account specific issues, please contact Customer Service. You also can contact Customer Service via email at socialcs@service.discovercard.com.
Note: If you don’t have a Discover Card account and would like to open one, you can apply online or contact Customer Service.
Customer Service
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