Discover Card Help Center

Financial Hardship

Learn how Discover can help you in tough times.
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Can Discover Card help me if I find myself in a difficult financial situation?

Discover card understands that accidents occur, illnesses strike, and people lose their jobs. If you find yourself in a difficult financial situation contact Customer Service.

How do I find out if I am eligible for a payment assistance program?

If you think that you may be eligible for a payment assistance program please contact us at 1-800-983-1412.

Will a financial hardship affect my credit history?

Negative events—such as failure to make payments—can stay on your credit history for up to seven years, during which time you may find it difficult to get credit. If you can get credit, you may have to pay a higher interest rate or be unable to get the amount of credit you want. In order to maintain a good credit history, simply continue to pay all your bills on time and make re-establishing good credit a top priority.

Can Discover help me avoid filing for Bankruptcy?

Discover understands hardships arise. If you find yourself experiencing significant financial hardship, please call a Discover representative at 1-800-983-1412 for more information about Consumer Credit Counseling Agencies (CCCAs).

What happens if I become ill or disabled and am unable to work and pay my bills?

Disability or illness can strike at any time. If it does, contact us immediately at 1-800-983-1412.

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