Our Business Practices

We adhere to the highest standards of corporate governance and ethical conduct. We believe that accountability, transparency and good decision-making support our business, serve our customers and create value for our shareholders.

DFS Integrity Hotline

Concerns relating to ethical or business conduct matters, including accounting, internal accounting controls or auditing matters, may be brought to the Company's attention through an independent vendor engaged to receive calls regarding such concerns. The calls may be made anonymously and confidentially. The telephone number to report such concerns is 1-866-714-1305.

Cardmembers with concerns regarding their personal credit card account should contact our Executive Office of Customer Advocacy at 1-866-222-0536 or Customer Service at 1-800-DISCOVER.